MIRISA (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using MIRISA.in (the “Website”) and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our Website, create an account, place an order, contact us, or otherwise interact with MIRISA, we may collect information such as:

Personal Information

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address
• City, state and PIN code
• Order and purchase details

Payment Information

When you make a payment, payment-related information may be processed by our third-party payment gateway or payment service provider.

MIRISA does not intentionally store your complete debit card, credit card, UPI or banking credentials on its own servers.

Account Information

If you create an account on MIRISA.in, we may collect information associated with your account, including your login details and order history.

Technical Information

When you access our Website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring pages
• Basic usage and diagnostic information

2. How We Use Your Information

• We may use the information collected to:
• Process and deliver your orders.
• Confirm and communicate order details.
• Process payments and refunds.
• Provide customer support.
• Handle returns and exchanges.
• Send shipping and delivery updates.
• Maintain your account.
• Improve our products, services and Website.
• Prevent fraud, misuse and unauthorized activity.
• Maintain Website security.
• Comply with applicable legal and regulatory requirements.
• Send promotional communications where permitted and where applicable.

3. Cookies

MIRISA.in may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Keep products in your shopping cart.
• Maintain login sessions.
• Remember preferences.
• Understand Website usage.
• Improve Website performance.
• Support analytics and marketing activities.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

4. Sharing of Information

MIRISA does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment gateway providers
• Shipping and logistics partners
• Website hosting and technology providers
• Analytics and marketing service providers
• Customer support service providers
• Other vendors required to process and fulfil your order
• These service providers may only receive information necessary to perform their respective services.

We may also disclose information when required by law, legal process, government authorities, or when reasonably necessary to protect the rights, security and property of MIRISA, our customers or others.

5. Payment Security

Payments made through MIRISA.in may be processed by third-party payment gateways.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

MIRISA does not request or intentionally store your complete card number, CVV or banking password.

6. Shipping Information

To deliver your order, we may provide necessary customer information to our logistics and delivery partners.

This may include:

• Customer name
• Phone number
• Shipping address
• Order details

This information is used for order fulfilment, shipment tracking and delivery.

7. Marketing Communications

Where permitted, MIRISA may send you information about:

• New products
• Offers and promotions
• Discounts
• Product updates
• Special campaigns

You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.

Transactional communications such as order confirmations, payment notifications and delivery updates may still be sent when necessary to complete your order.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing orders and providing services.
• Maintaining transaction and business records.
• Handling returns, refunds and customer support.
• Meeting legal, accounting and regulatory requirements.
• Resolving disputes.
• Preventing fraud and misuse.

When information is no longer required, it may be securely deleted, anonymized or otherwise disposed of where appropriate.

10. Third-Party Websites and Services

• MIRISA.in may contain links or integrations to third-party websites and services.
• Third-party websites operate independently and may have their own privacy policies. MIRISA is not responsible for the privacy practices, content or security of third-party websites.
• We recommend reviewing the privacy policy of any third-party service you use.

11. Children's Privacy

MIRISA.in is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally permitted.
• Withdraw consent where processing is based on consent.
• Opt out of certain promotional communications.
• Raise a privacy-related concern or complaint.
• Requests may be subject to verification and applicable legal requirements.

13. Changes to This Privacy Policy

MIRISA may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.

The updated version will be published on this page with a revised effective date.

We encourage you to periodically review this page for the latest information.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact MIRISA through the contact details provided on MIRISA.in.

MIRISA
Premium Footwear & Lifestyle
Website: MIRISA.in

Last Updated: September 2026