Welcome to MIRISA.in. These Terms & Conditions govern your access to and use of the MIRISA website and your purchase of products through our platform.

By accessing or using MIRISA.in, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the Website.

1. About MIRISA

MIRISA.in is an online platform through which customers can browse and purchase footwear and related products.

MIRISA reserves the right to update, modify or discontinue any product, service, feature or part of the Website without prior notice.

2. Eligibility

By using MIRISA.in or placing an order, you confirm that:

• The information provided by you is accurate and complete.
• You are legally capable of entering into a transaction under applicable law.
• You will use the Website only for lawful purposes.
• You will not misuse, interfere with or attempt to compromise the Website or its security.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes and other information displayed on the Website are accurate.

However:

• Actual product colours may vary depending on your device or screen settings.
• Minor differences in appearance may occur due to photography, lighting or manufacturing.
• Product availability may change without prior notice.
• Product measurements and specifications may have reasonable manufacturing variations.
• MIRISA does not guarantee that every product image or description will be completely identical to the physical product.

4. Product Availability

All products are subject to availability.

MIRISA reserves the right to:

• Limit the quantity of products available for purchase.
• Cancel an order if the product becomes unavailable.
• Correct inventory errors.
• Remove or discontinue products from the Website.
• If an order is cancelled because a product is unavailable, any eligible payment made for that order will be handled according to our applicable refund policy.

5. Pricing

• Product prices displayed on MIRISA.in are shown in Indian Rupees (₹), unless otherwise stated.
• Prices may change at any time without prior notice.
• The applicable price for an order will generally be the price displayed at the time the order is placed, subject to any pricing or technical errors.
• If a significant pricing error occurs, MIRISA reserves the right to review or cancel the affected order and provide an appropriate resolution.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily guarantee final acceptance of the order.

MIRISA reserves the right to cancel or refuse an order in circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Incorrect or incomplete customer information.
• Shipping restrictions.
• Technical errors.
• Any other legitimate business or legal reason.
• If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable refund method.

7. Customer Information

You are responsible for providing accurate information when placing an order, including:

• Name
• Mobile number
• Email address
• Billing address
• Shipping address
• PIN code
• Payment information where required

MIRISA is not responsible for delivery delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

8. Payment

Payments may be processed through third-party payment gateways and payment service providers.

You agree to provide valid and authorized payment information when completing an order.

MIRISA does not intentionally store complete debit card, credit card, CVV or banking passwords on its own systems.

Payment transactions may be subject to the terms and policies of the applicable payment service provider.

9. Shipping & Delivery

MIRISA currently ships to serviceable locations within India.

Estimated delivery timelines are provided for guidance and may vary depending on the destination, PIN code, courier partner, weather, holidays and other circumstances.

For complete information, please refer to the Shipping Policy available on MIRISA.in.

10. Returns & Exchanges

Returns and exchanges are subject to the conditions described in the MIRISA Return & Exchange Policy.

Products must generally be unused, unworn and returned in their original condition and packaging where applicable.

MIRISA may inspect returned products before approving a return or exchange.

For footwear, customers should try the product indoors on a clean surface before wearing it outdoors.

11. Refunds

Approved refunds will be processed according to the MIRISA Refund Policy.

Depending on the order and applicable circumstances, an eligible refund may be provided through the applicable payment/refund method or as MIRISA Store Points where offered and permitted.

The time taken for a refund to reach the customer's account may depend on the payment gateway, bank or financial institution.

12. Intellectual Property

All content available on MIRISA.in, including but not limited to:

• Logos
• Brand names
• Product photographs
• Graphics
• Text
• Website design
• Icons
• Videos
• Product descriptions
• Software and website functionality

is owned by or licensed to MIRISA and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit Website content without prior written permission from MIRISA.

13. Prohibited Use

You agree not to:

• Use the Website for unlawful purposes.
• Attempt to gain unauthorized access to Website systems.
• Introduce viruses, malware or harmful code.
• Scrape or systematically copy Website content without permission.
• Use automated systems to interfere with Website operation.
• Create fraudulent orders or provide false information.
• Attempt to abuse promotions, discounts, refunds or other offers.
• Interfere with the security or functionality of the Website.
• MIRISA reserves the right to restrict or terminate access where misuse is identified.

14. Promotions and Discounts

• MIRISA may offer promotional codes, discounts, sales or other offers from time to time.
• Promotional offers may have specific terms, validity periods, product restrictions or usage limits.
• Unless expressly stated otherwise, promotions cannot be combined with other offers.
• MIRISA reserves the right to modify or withdraw promotional offers subject to applicable law.

15. User Reviews and Content

If you submit reviews, comments, photographs or other content to MIRISA, you agree that the content:

• Is truthful and based on your genuine experience.
• Does not violate applicable law.
• Does not contain abusive, threatening, defamatory or misleading material.
• Does not infringe another person's intellectual property or privacy rights.
• MIRISA may moderate, remove or refuse content that violates these requirements.
• By submitting content, you grant MIRISA permission to use, display and reproduce that content for legitimate business, marketing or promotional purposes, subject to applicable law.

16. Third-Party Services

• MIRISA.in may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.
• Your use of such services may also be subject to the third party's terms and privacy policies.
• MIRISA is not responsible for the independent acts, policies or technical failures of third-party service providers.

17. Website Availability

We aim to keep MIRISA.in available and functioning properly. However, we do not guarantee that the Website will always be uninterrupted, error-free or available at all times.

Temporary interruptions may occur due to:

• Maintenance
• Technical problems
• Server issues
• Internet connectivity
• Security incidents
• Events beyond our reasonable control

18. Limitation of Liability

To the extent permitted by applicable law, MIRISA will not be responsible for indirect, incidental or consequential losses arising from the use of the Website or purchase of products.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

19. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold MIRISA harmless from claims, losses, damages or expenses arising from:

• Your misuse of the Website.
• Your violation of these Terms.
• Your violation of applicable laws.
• Your infringement of third-party rights.

20. Privacy

Your use of MIRISA.in is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

21. Changes to These Terms

MIRISA may update these Terms & Conditions from time to time.

Changes will become effective when the updated terms are published on MIRISA.in, unless otherwise stated.

Your continued use of the Website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts and authorities as applicable under Indian law.

Nothing in these Terms limits any mandatory consumer rights or remedies available under applicable law.

23. Contact Us

For questions regarding these Terms & Conditions, orders, products, returns or other matters, please contact MIRISA through the contact details available on MIRISA.in.

MIRISA
Premium Footwear & Lifestyle
Website: MIRISA.in

Last Updated: September 2026